CUSTOMER SERVICE | iamnancyruffin
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 At Your Service 

If you need assistance please refer to our FAQ below. If your question is not addressed in the FAQ please send an email to info@nancyarroyoruffin.com and someone will reply to you within 24 hours.
Do you accept international orders?

 

Yes, we accept international orders.

What are my shipping options?

 

All shipments are sent via USPS (United States Postal Service). You will receive a tracking number once your item has shipped. For Domestic orders please allow 5-7 business days for delivery. For International orders, delivery times vary based on country.

What is your returns policy?

 

We do not accept returns or issue refunds. All sales are final.

I’m having problems placing my order, what can I do?

 

If you are experiencing issues placing your order try closing your browser and start over. If you still are unable to place an order please send an email to info@nancyarroyoruffin.com with the specific issue that you are encountering.

My order has not arrived, how can I get assistance?

 

A USPS tracking number was emailed to you when your order shipped. Please check tracking info on arrival status. If you're still unable to track your package please send an email to info@nancyarroyoruffin.com. 

 FAQ 

 Still Got a Question? 

Fill in this form and we’ll get in touch as soon as possible:

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 Or You Can Also: 

Call us:

1-347-618-0524
 

Write to us:

info@nancyarroyoruffin.com

 

 

 

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